Information & Communication Technology
Results of Straw Poll of ICT Roles and Responsibilities
Roles and Responsibilities of System Administrators
April 2008: Straw Polls, across a couple of mailing lists and casual conversations, threw up the following responses.
- analysis and programming. Web conformance crap...
- IT architect, used to get all sorts of simplistic requests of "a desktop server costing a few thousand dollars" to run an enterprise class application.
- a small team of good programmers could make something that worked extremely well for very little money in very little time on inexpensive hardware running open source software like apache, perl, python, postgresql, and similar programs....what's the point of a government project if it can't transfer vast amounts of tax-payer money to giant corporations? and then do it again and again for each minor variant needed by some other department?
- departments make their own decisions within a framework of technology and data standards, rather than diverting management attention away from real problems and towards fighting off unnecessary interference. departments make their own decisions within a framework of technology and data standards, rather than diverting management attention away from real problems and towards fighting off unnecessary interference.
- Bank Project has established a Design Authority with:-
- the Enterprise Architect and the Business Process Architect to ensure that architecture serves the business need and maintains regulatory and compliance needs
- the Business leaders from each affected Line of Business or their representative
- the Bank Risk Manager and the Compliance Manager to ensure that Governance activities support their needs for accountability and probity
- the Bank's Quality Manager to verify effectiveness and seek improvement (IT background useful)
- internal auditors can provide independent and objective feedback that IT investments are being well-managed and that they are having a positive impact on the organization's operation. Useful protection when project goes pear-shaped.
- Some important choices depend upon informed judgement that is not easily accessible to people who have not acquired the requisite skills or knowledge - you have to trust that the Professional is making the right choice on your behalf....Everyone thinks they understand and can do a good job of controlling an ICT function...dim understanding of the strategic issues... until the issues surrounding ICT Governance are addressed by empowered ICT professionals in partnership with Business, ....ICT people in the right fora, put a compelling case for correct change.
- Framework/Scope/Interests influence/limit scope of decision making
- Actually, to me "Information Technology" is a large specialisation of "computing" concerned with the use of computers in administration. That specialisation doesn't include scientific computing, embedded computing, supercomputers, vision, etc.
- To me Informatics is not IT. IT is about creating computers, Informatics is about using computers.
- A help desk person has just been made the team leader - they don't know much about the technology but are in with the Business.
- Managed Services/Service Level Agreements
- Records Management
- Privacy Compliance, Security
ICT in the Media
Principle 1. Establish Clearly Understood Responsibilities for ICT
The standard identifies a wide range of advisors, Directors can turn to in making decisions, about ICT, for their organisations.
- Senior Managers
- Members of Groups mnitoring the resources within the organization
- External business or technical specialists, such as legal or accounting
specialist, retail assocations, or professinal bodies.
- Vendors of hardware, software, communications and other ICT products.
- Internal and external service providers (including consultants)
- ICT Auditors