Getting more from the time and money invested in online services
First presented at Marketing Online Government Services
Strategies to improve the content, delivery and marketing of e-government
Sydney, 23 March 2007
Facilitator: Marghanita da Cruz, www.ramin.com.au
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www.ramin.com.au/itgovernance/value-of-online-services.shtml last updated 25 February 2008. 
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