Getting more from the time and money invested in online services

7. Technological Change

Website Technology - server hardware and software, browsers, scripting languages, security
Hand held Devices, Wireless Access, Dialup, Always on, High Speed, Search Engines, Text(SMS), Blogs, E-mail, Chatrooms, Video, Others?
Interoperability Open Standards
Prioitise Technology for Assessment
Assess how a new technology can be utilised
When should a new technology be adopted
Approach to adopting new technologies
Your clients are going to be impressed if they can transact their business not by the widgets.
Reach new clients - eg MP3 downloads, Youtube clips