ramin communications
Ensure that individuals and groups witin the organization understand and accept their responsibilities for ICT
AS8000 Corporate Governance Standards * CoBiT - Control Objectives in IT and Related Technology
Quality Management: * TQM - Total Quality Management * ISO9000 - Quality Management Standard * TickIT - Quality Management for IT * ISO 20000 - Service Management * ISO 27001 - Security Management
Information Management: * Generic Framework for Information Management * BiSL - Business Information Services Library - Processes at Three levels - Operations, Management, Strategy * ISPL - Information Services Procurement Library * ITIL - Information Technology Infrastructure Library - processes for IT Service Management * eTOM - Enhanced Telecom Operations Map * ASL - Application Services Library - approach to management, maintenance and enhancement of Applications.